FAQS
International Shipping Options
We offer international shipping via the post office. Shipping costs / times are calculated at checkout and you may be able to choose the service level depending on your delivery location. To learn more about how to receive your package once it arrives in your country.
Customs, tariffs, and duty fees may be due upon delivery and are determined by local countries. We try to use the postal system as much as possible to prevent higher fees. We’ll also remind you of these taxes at check out under the shipping options.
How long will it take my order to ship?
Usually orders ship within hours, but please allow up to several business days for processing of your order. In times of high demand - like around the holidays - processing may take a bit longer. We’ll let you know when this changes via the banner at the top of our site.
Can I cancel my order?
You can now cancel your order within hours of placing it, if you need to make any updates. Click "View Your Order" in your confirmation email. If you don't see the button or get an error message after confirming, your order may have already been sent to the floor to be packed up.
If that's the case, please chat with us, so we can try to catch it for you!